When you contact us or book a service, we collect your name, phone number, email address, and service address. We may also collect details about your home or duct system that help us prepare for the job.
Like most websites, we automatically collect basic technical data such as your IP address, browser type, and pages you visit. This helps us understand how people find and use our site.
We use your contact details to schedule appointments, send service reminders, and follow up after your cleaning. If you sign up for updates, we may send occasional tips or offers.
We also use website data to improve our pages, fix errors, and make it easier for Dallas homeowners to reach us.
Our website uses cookies-small files stored on your device-to remember your preferences and keep the site running smoothly. You can turn off cookies in your browser settings, but some parts of the site may not work as well.
We do not use cookies to collect sensitive personal information like payment details.
We use trusted third-party tools like Google Analytics to see how visitors use our site. These tools collect anonymous data such as pages viewed and time spent on the site.
We may also use scheduling or review platforms that have their own privacy policies. We encourage you to review those policies when you use their services.
We never sell your personal information. We share it only with team members and trusted partners who help us deliver our services, such as scheduling software or payment processors.
We may disclose information if required by law or to protect the rights and safety of Mendessa Works, our customers, or others.
We keep your information for as long as needed to provide services and meet legal requirements. When it is no longer needed, we securely delete or anonymize it.
If you ask us to remove your data, we will do so unless we are required to keep it by law.
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These include secure storage and limiting access to only those who need it.
No method of transmission over the internet is completely secure, but we work hard to safeguard your data.
You can request to see, correct, or delete the personal information we hold about you. You can also opt out of marketing emails at any time by using the unsubscribe link or calling us.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
Our services are meant for adults. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal data, please contact us so we can remove it.
We may update this policy from time to time. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page occasionally to stay informed about how we protect your privacy.